Returns & Exchanges

At salt&pepper, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all unused items in their original packaging. Whether it was a change of heart or a damaged delivery, our team is here to ensure your shopping experience remains seamless.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return.

2

Pack Your Items

Carefully place the items in their original boxes with all protective padding to ensure they arrive back to us safely.

3

Attach the Label

Download and print your prepaid shipping label from the portal and securely affix it to the outside of your package.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing